Terms & Conditions

Purchases can be made:

Websales - from this site using credit/debit cards or Paypal (if paying by card your payment goes into our Paypal account) 

Telesales - pay by credit/debit card on 01344 481654 (if we are away at a show please leave your telephone number & we will ring you back on our return.)

Mail Order - send your order to 3 Pocket Close, Binfield, Bracknell, Berkshire, RG12 8FJ.  (Cheques made payable to Stamposaurus Limited.)

 

We can be contacted  via email:  info@stamposaurus.co.uk

Due to being on the road (at Craft Shows), orders can take up to a week to despatch.  We will always try to keep you informed.  Orders are despatched via 1st class post.  Despatch depends on whether we are away at a show or not!

 

Postage

Delivery Details
We aim provide a fast mail order service throughout the UK with competitive postage rates.

  • Postage and packing £2.00 for all orders in the UK.
  • Postage outside the UK - price on application 

 

Returns

Lost or Late Packages
Although we make every effort to ensure that you order arrives promptly and in good condition, problems do occasionally arise. If your parcel is taking longer to arrive than anticipated, please contact us.

Return of Damaged or Faulty Goods
Whilst we strive to ensure that all goods reach you in perfect condition, there are unfortunately times when this does not happen. If you should receive damaged or faulty goods from us please contact us within 7 days of receiving your order.

Return of Unwanted or Incorrectly Ordered Goods

Should your goods arrive and they are not want you wanted you should contact us within 7 days of receiving your order for a product refund.  This refund is subject to successful return of products in an unopened/unused condition suitable for reselling.  

 

Privacy

 We are committed to protecting your privacy. All customer's information collected by us is used exclusively by Stamposaurus Limited and is not otherwise distributed, disclosed, sold, rented, traded or used for any other purpose.

When you order, we need to know your name, address, telephone number and email address. This allows us to efficiently process your order and to notify you of any events that may affect your order.

Stamposaurus maintains website information about the number of visits a page receives, but this information is not recorded in such a way that it can be cross referenced to any specific visitor.

If you have any questions, which are not answered here, please feel free to email us at info@stamposaurus.co.uk

We reserve the right to change our Privacy Policy. All changes will be posted on the site and be effective immediately.